What People Say About Us

Thank you so much for looking after our lovely Sox, when we were in so much shock and distress at losing our dear little friend of 18 years. We will never forget Saturday 14th August 2021. You were so kind to us. We will always be grateful to you and Barnshaw Pet Crematorium. The service you offer is outstanding, and we are so lucky that you were able to collect Sox from our vet in Eastbourne the morning after she passed away. Sox was back home with us the same day and her ashes are now in the beautiful engraved Bamboo casket you provided. I don’t know how we would have coped without your kind and compationate help.

I cannot thank Chris and Di enough for their care and support. They were warm and caring in every interaction/communication that we had and were sensitive to the sense of loss we felt as a family at all points. Caring, friendly and supportive. We could not have asked for more. The sense of genuine care and support was first class.

A lovely and very professional service from Diane and Chris from start to finish. Unlike the impersonal and industrialised animal crematoriums, here at Barnshaw you are at a small countryside location and can sense that their process is totally focused on your pet and making sure that your wishes are respected.

I honestly can’t thank you enough for your caring and loving treatment towards my family and I regarding the tragic loss of our beloved family member, we will never forget your kindness at this absolutely devastating time for us.

Thank you Di, your gentle kindness and compassion made a tough, emotional time, so much easier, and your Lab family certainly helped me cope with saying goodbye to my lovely GirlieGirl Bess by offering their own range of joy and affection – reminding me that life goes on.

Fantastic and professional in every way, I wouldn’t go anywhere else. Thank you so much for everything you have done for my family.

Di and Chris have been amazing from the start to the end. They made the last part of our Luna’s journey so peaceful and made us feel it was very personal and tailored to what we wanted, They are truly a lovely couple who do this because of the love of animals. They are passionate, kind and thoughtful and I can’t thank you enough. Our Luna was looked after and given back to us in a beautiful personalised casket. Our pain is unbearable but Di and Chris made it a little less by their act of complete kindness and professionalism. Thank you so much! Highly recommend

Absolutely excellent service. Would recommend to anyone. Thank you Diane & Chris

From the very first conversation when we were making enquiries, to the visit on the day and upon collection we were made to feel that we were the only customers that they were dealing with – a very unique quality. Offering a service at such a sad time, making it so personable and respectful, really shows they are passionate about what they do. I would thoroughly recommend both Di and Chris at Barnshaw Pet Crematorium. It felt like they were not running a business but doing this out of their passion for animals.

Wonderful service and very empathetic

Chris and Di at Barnshaw offered a very compassionate and dignified service that helped us at this very difficult time. We cannot recommend them highly enough.

I was heartbroken and so upset and they was able to help me cremate my Beautiful fur baby the same day. Just replying to my messages made me feel comforted. Both so friendly and helpful would definitely recommend this company as they helped put mind at ease.

Grateful thanks to Diane and Chris Puxted for the care and dignity they showed our beloved dog Ajay when he died on Good Friday. Barnshaw Pet Crematorium  will always have a special place in our hearts.

Thank you so very much for your kind, considerate services, I have already recommended your services to two vet practices.

Thank you so much for your sympathetic care.

Thank-you again so much for your caring and compassionate care of our cat.

We would like to convey our deepest and heartfelt thanks to you both. Knowing that our dog would be treated with love and kindness was really important to us and you’ve done that, you lifted a worry from us by doing that.

Thank you for the amazing service you provide and for being true animal lovers by looking after our boy, as I struggled.

Thank you from all of us, what a lovely, caring professional service you offer, it has helped us so much knowing he was going to you.

Barnshaw Pet Crematorium were really friendly and helpful.

We were updated once the process was done.

Very reasonably priced and handled with complete care, the owners are animal lovers too and that is shown in how they come across and also how they deal with your beloved animal.

We couldn’t rate them high enough and would definitely use again. Very approachable, kind and made the whole process easier. Thank you!

We contacted Barnshaw and they were amazing.

The service they offer is fantastic and what lovey people.

They collected and returned our dog and they were kind and compassionate.

Highly recommend these guys they really helped us through a difficult time. Thank you.

We experienced such a comforting and personal service from Di.

The communication throughout was impeccable and timely.

We are so grateful for everything you did for us and we are so glad we chose Barnshaw to help us throughout this difficult time.

Fantastic service at such a sensitive time. Our pet was collected within the hour of phone call.

Di was caring and compassionate throughout, highly recommend.

Barnshaw Pet crematorium were very helpful & compassionate.

When we arrived we met Chris & Di, who were lovely. It was in calm, relaxed, beautiful surroundings.

They understood what we wanted & to have our dog back the same day, just wasn’t an issue at all.

We would highly recommend Barnshaw for your furry best friends.

I contacted Di and Chris at Barnshaw and they were so kind. Di even came to the vets with me to say goodbye.

They were so lovely, they took care of him for me and treated him with the utmost respect.

Nobody likes having to say goodbye to their pets, they are family. Barnshaw made it a little easier for me thank you.

We found Barnshaw on line I called Chris who was lovely.

We were able to take our boy there within a few hours.

Small touches made it feel so much less painful.

Chris’s kind words, gentle and caring nature and empathy helped us enormously.

Thank you Chris and Di for making such a difficult time bearable.

Di and Chris were so accommodating, flexible and understanding with us and their kindness was so appreciated at an extremely difficult time.

Our dog was treated with the utmost respect, care and compassion throughout the whole process. It made an unhappy situation more bearable.

It really was a great comfort to know that our dog was treated so well and it took all the worry away.

Barnshaw is really a first class Pet Crematorium and I would have no hesitation at all in using them again in the future.

Using Barnshaw Pet Crematorium offered us some comfort knowing that our dog was being respectively looked after.

Communication throughout the whole experience was both compassionate and professional and Di was on hand to help guide and support us.

I wouldn’t hesitate to recommend this service.

Barnshaw Pet Crematorium made our sad time so much easier.

They are so empathetic towards your sad time and from the start Chris made us feel confident they would look after our cat.

I would recommend them totally to anyone that needs support and guidance through the loss of your loved pet.

I spoke to Di at 9pm on a Sunday evening and they had everything organised for me in 20 minutes.

I am so impressed. It was a great comfort to myself and my wife to get this organised so quickly and amazing value for money. Thank you so much. Highly recommended.

From meeting Chris & Di I knew our dog would be treated with the care and respect she deserved.

Our dog was ready for collection the same day but there was no pressure to collect her it was all done at my pace.

We are very grateful for your professional and super caring help that day, I wouldn’t want to take my pets anywhere else.

We chose Barnshaw purely from the website and could not be happier with the service we have received. All questions answered promptly and the whole service felt personal to us.